Remorse Returns We have a 7-day "remorse returns" policy, where customers of our online store can return standard size items (customized & made-to-order products not applicable) to us in its original condition for a refund, within 7 days of delivery (postmarked date).
One-Year Warranty We provide a limited warranty for physical goods purchased from The warranty period is 365 days from the postmarked date of receiving the products. I purchased the grey ones in size 52” x 95.” I am hopeful these new ones will exceed the 2 yr mark and still look great. Those were badly faded and several had ripped in half or some of the grommets separated from the fabric. *I purchased these to replace a previous set purchased somewhere else less than two years ago that did not withstand Florida weather. I was pleased and surprised at how there was no trace they were ever wet. All I can say is not only did they handle the brutal winds, but they were completely dry (with the exception of one panel that was slightly damp on one side where it rested against the metal frame of our screened in patio). Two hours after the rains ended, I went out to check on the curtains to see how they held up to their first storm. The sun came out for a bit but there was still a thin layer of cloud cover and it was very humid, so the ground and surfaces were still wet. This afternoon, we had one of our typical Florida rainstorms with brutal wind gusts…it lasted about 45 minutes.
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